In the event of the booking being cancelled, the client must notify Sailor Silver Wedding Horse and Carriage Service immediately in writing. Failure to do so may result in a cancellation fee at the discretion of Sailor Silver Wedding.
Sailor Silver Wedding Horse and Carriage Service reserve the right to cancel if our horses become ill or injured, at any time. The welfare of our horses is our first consideration. At Sailor Silver Wedding, the horses are our life and mean a lot go us! I am sure you can appreciate this.
No refunds will be entertained within 10 weeks of the wedding. Clients book weddings many months before their wedding day, so we are unlikely to replace it with another booking.
We will make every effort to collect the passengers on time. We cannot accept any liability if the passengers are delayed at the collection location due to circumstances outside our control.
Bookings will only be accepted by Sailor Silver Wedding Horse and Carriage Service once a route survey has been carried out by Sailor Silver Wedding Horse and Carriage Service. Clients must be aware of hills along their route and the total length of 7 miles should be taken into consideration.
We do not take any liability for the horses kicking, biting or standing on peoples' feet.